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Thank you for taking the time to read this very important update. For those of you who follow the offers and information on our newsletters, you will have noticed that over these last two or three years, a flowering of other high-quality brands and services which we have increasingly made available to our customers. Try as we might, with names such as Merchant City Custom, Loewe Merchant City and of course our BO Merchant City, we’ve left some of you wondering what newsletter will arrive next!

To help keep our message to you relevant and succinct while allowing easy navigation to all of our goods and services, we’ve taken the revolutionary step (for us!) of launching a combined, completely new, newsletter and web site that will be known as You will be pleased to see that it covers our core Bang & Olufsen products but in addition, such well-known brands as Linn and Loewe. Others you may be familiar with are Devialet, Sennheiser, Revo, RHA, Lutron and Control 4… to name just a few.

The net result of all this is that we can give you a textured, less rigid service, allowing you, our customer, a one stop shop. Think of it this way: from headphones to home automation, integrated BeoLink system to 150” cinema screens, we can offer you it all! It has taken us many months to populate and craft our site, so we hope you find it just the right mix of fresh and familiar. You may also notice that we are now able to cope with such things as on-line credit applications, pop up assistance manned by real people (our sales consultants) and of course an array of new brands.

I hope you enjoy our new page and as always, thank you for your continued business and please don’t let our new site keep you from the splendour of our Merchant City showroom - i look forward to seeing you soon!

Bob Weir


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